As the weather turns colder, the issue of homelessness in Ottawa becomes more urgent for thousands of our neighbours. The combination of a severe housing shortage and rising living costs is placing immense pressure on our city’s shelters and support services. Many residents want to help but aren’t sure where to start. This guide provides clear, practical ways you can make a meaningful difference right now.
Why Your Help Matters, Especially Now
Helping people who are homeless in Ottawa is about more than charity; it’s an investment in the health and dignity of our entire community. With winter approaching, the need for warmth, shelter, and basic necessities becomes a matter of survival. Every act of support, whether it’s donating a warm coat or volunteering your time, sends a powerful message of solidarity and compassion. It reinforces the idea that in Ottawa, we look out for one another. Your contribution helps strengthen the city’s social safety net, ensuring that frontline organizations have the resources they need to provide life-saving care during the most challenging time of the year.

The latest numbers from the city paint a stark picture. A recent Point-in-Time count found 2,952 people experiencing homelessness in Ottawa, a 78.5% increase since 2018. Shelters are operating far beyond their intended capacity, making community support more critical than ever. The Ottawa Citizen has covered these findings in detail.

Where to Donate Items
Donating items is one of the most direct ways to offer immediate comfort. A warm coat, dry socks, or basic toiletries can make a significant difference in someone’s day. It’s always a good idea to check an organization’s website or call ahead to confirm their current needs.
Key Places to Donate Goods in Ottawa
- The Ottawa Mission: A cornerstone of support, the Mission provides shelter, meals, and health services. They are always in need of men’s clothing, toiletries, and non-perishable food. Donations can be brought to 35 Waller Street.
- Shepherds of Good Hope: Serving the community since 1983, this organization offers shelter and supportive housing. They need casual clothing, new socks and underwear, towels, and seasonal items like hats and gloves. Their main donation centre is at 100 Murray Street.
- St. Joe’s Women’s Centre: This centre offers a safe space and practical support for women. They accept donations of women’s clothing, hygiene products, and non-perishable food items to help women and their children.
Most Needed Items for Winter
During Ottawa’s harsh winters, certain items are critical for survival. If you want to make the most impactful donation, focus on warmth and waterproof gear.
- Outerwear: Warm, waterproof winter coats and snow pants.
- Footwear: Insulated, waterproof winter boots.
- Accessories: Warm hats, waterproof gloves or mittens, and scarves.
- Base Layers: New thermal underwear and warm socks (wool or synthetic).
- Hygiene: Lip balm and moisturizing lotion to protect skin from the cold, dry air.
For more ideas on where to bring clothes to donate throughout the year, our general guide offers additional options.
Volunteering Your Time and Skills
Giving your time creates a powerful human connection and provides invaluable support to frontline organizations. Whether you can serve a meal, sort donations, or offer professional skills like resume writing, your energy can fill a critical gap.
Opportunities to Volunteer in Ottawa
- Ottawa Food Bank: A vital part of the social safety net, the Food Bank supplies over 100 emergency food programs. Volunteers are often needed to sort food donations at their warehouse. Shifts are flexible and can be booked online.
- The Ottawa Mission: As one of the city’s largest shelters, The Mission relies heavily on volunteers to serve meals, sort donations, and provide companionship to clients. It’s a direct way to see the impact of your help.
- Youth Services Bureau of Ottawa (YSB): YSB provides essential support to young people facing homelessness, including shelter and mental health services. Volunteers can help at residences, mentor a young person, or assist with events.
Most organizations require a screening process, including a police records check, for roles involving vulnerable people. Check their websites for current opportunities and application details. Learning more about how a community centre in Ottawa functions can also provide insight into our city’s support systems.
Making a Financial Impact
While items and time are valuable, financial donations give organizations the flexibility to respond to urgent needs as they arise. Cash donations allow them to buy supplies in bulk, pay for staff salaries, and fund long-term programs that address the root causes of homelessness.
Trusted Organizations for Financial Donations
- Alliance to End Homelessness Ottawa: This organization works at a systemic level, bringing together over 75 agencies to coordinate city-wide solutions. A donation here supports advocacy, research, and collaborative efforts to make homelessness in Ottawa rare and brief.
- Operation Come Home: Focused on homeless and at-risk youth, this group provides education, employment, and housing support. Your contribution helps young people build the skills and stability needed to transition into adulthood.
- The Ottawa Mission: Beyond emergency shelter, The Mission offers addiction treatment, hospice care, and skills development. A financial gift supports this comprehensive continuum of care, helping people rebuild their lives.
Your financial support is an investment in the system itself, strengthening the entire network of care our community relies on. If you’re looking for other ways to give, our coverage of the Ottawa Food Bank holiday drive offers another excellent option.
Your Support Builds a Stronger Community
Tackling homelessness is a collective responsibility. Every donation of an item, an hour of your time, or a dollar reinforces the idea that everyone in our city deserves dignity and safety. Your actions, no matter how small they seem, empower frontline organizations and send a clear message to those feeling overlooked: you are not forgotten, and your community cares. Together, we can build a more compassionate and resilient Ottawa.

Frequently Asked Questions
What should I do if I see someone who needs immediate help?
If you see someone in distress, especially during extreme weather, call 3-1-1. City operators can connect with outreach teams who provide on-the-spot support and transportation to shelters.
Is it better to donate items or money?
Both are incredibly helpful. Items provide immediate, tangible relief, while money offers flexibility for organizations to meet their most pressing needs and fund long-term solutions.
What if I don’t have much time or money to give?
Every act counts. You can help by sharing information from local shelters on social media, educating yourself and others on the root causes of homelessness, or organizing a small donation drive for new socks or non-perishable food at your workplace or school. These actions build a more informed and compassionate community.
For more information and resources, consider visiting the Alliance to End Homelessness Ottawa.
At NCR Now, we are committed to providing practical, community-focused journalism that helps you stay informed and engaged with the city you call home. For more local news and guides, visit us at https://ncrnow.ca.
